Info & Billing

Learn more about Ooblada & get help related to general billing queries.

About Ooblada
Play Smart Ooblada is an Indie game developper and publisher, founded in 2009 and located in Paris' vibrant 3rd arrondissement.  We craft awesome ...
Mon, 18 Jun, 2018 at 2:17 PM
iOS accepted payment methods
All in-game purchases are processed via iTunes. Available payment methods can differ by country. For your convenience, find the major ones below: ● Cre...
Mon, 18 Jun, 2018 at 2:40 PM
Refund my purchase on iOS
In order to get a refund on iOS for a purchase that experienced an issue on an Ooblada game, you will have to go through Apple refund process and use their ...
Mon, 18 Jun, 2018 at 2:21 PM
How can I find my player ID?
Please follow the instructions below to find your player ID in order for us to be able to help you. On Facebook, click the face-down arrow on the upper...
Mon, 18 Jun, 2018 at 2:25 PM
How do I disable or enable in-app purchases?
OOBLADA games are free to play, but you can buy in-game currency to progress faster. In-game currency is purchased with real money using either Google or iT...
Mon, 18 Jun, 2018 at 2:42 PM
Refund my purchase on Android
In order to obtain a refund for a purchase in a Ooblada game that experienced a technical issue on android, you will have to find your receipt in your email...
Mon, 18 Jun, 2018 at 2:23 PM